{"xsrfToken":"8106b128ae236cf2ab6bb8218928195db9d0f80c_lout","branding":{"id":"21","key":"mr360","name":"MediReport Support (Français)","portalBaseUrl":"/servicedesk/customer/portal/21","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/21/5","theme":{"headerBGColor":"#0b518c","headerLinkColor":"#ffffff","headerLinkHoverColor":"#176ab0","headerLinkHoverBGColor":"#176ab0","headerBadgeColor":"#176ab0"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/87f5c985-9f41-440c-8d24-bf9fe6bcd81f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NTY5NDI3MS02NGJiLTRlNWEtYjYyNy1mNjEyYTVhYTdiZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3ZjVjOTg1LTlmNDEtNDQwYy04ZDI0LWJmOWZlNmJjZDgxZiI6WyJyZWFkIl19LCJleHAiOjE3NDM3Mzc5MDAsIm5iZiI6MTc0MzczNzMwMH0.Qc97DUvnUFvBMIn46n58NMDutMW607rE6r_WcbZjFhM&client=85694271-64bb-4e5a-b627-f612a5aa7bd8&mode=fit","logoId":"87f5c985-9f41-440c-8d24-bf9fe6bcd81f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Medireport Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Medireport Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#396296","helpCenterTitleColor":"#363636","bannerMediaApiUrl":"https://api.media.atlassian.com/file/97864e32-fd05-4134-80a7-b7455bbf797e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NTY5NDI3MS02NGJiLTRlNWEtYjYyNy1mNjEyYTVhYTdiZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk3ODY0ZTMyLWZkMDUtNDEzNC04MGE3LWI3NDU1YmJmNzk3ZSI6WyJyZWFkIl19LCJleHAiOjE3NDM3Mzc5MDAsIm5iZiI6MTc0MzczNzMwMH0.m4K9kCDmxbxb1U1oiqjb9r6fClp9lfAl8I1pIvFtNQI&client=85694271-64bb-4e5a-b627-f612a5aa7bd8&height=300&mode=fit","bannerMediaApiFileId":"97864e32-fd05-4134-80a7-b7455bbf797e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"21","key":"mr360","projectId":10026,"serviceDeskId":21,"name":"MediReport Support (Français)","description":"<p>Welcome! You can raise a request for MediReport 360 using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/21","reqTypes":[{"id":"234","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10566,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[58],"key":""},{"id":"243","name":"Service request","descriptionHtml":"","callToAction":"Service request","introHtml":"<p>Request for out-of-contract service</p>","icon":10469,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[58],"key":""},{"id":"236","name":"Create a bug","descriptionHtml":"","callToAction":"Create a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10562,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[58],"key":""},{"id":"237","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10552,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10552","groups":[58],"key":""},{"id":"231","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10537,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[58],"key":""},{"id":"235","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10544,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[],"key":""},{"id":"232","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10553,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[],"key":""}],"reqGroups":[{"id":58,"name":"General"}],"orderMapping":{"58":[231,236,243,237,234]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a81a9949-3fc2-32da-a2dc-879b00de55b5","appLinkName":"","appLinkUrl":"","spaceKey":"MR360","spaceName":"MediReport 360","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MR360","serviceDeskId":21,"kbLinkDomainURLs":["https://medireport.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":21,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MR360","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NTY5NDI3MS02NGJiLTRlNWEtYjYyNy1mNjEyYTVhYTdiZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3Mzg1MDAsIm5iZiI6MTc0MzczNzMwMH0.cucGcagN4sKvvb_W4TUqUXyRrfsX--wlHaA6bWUJ1l4","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"85694271-64bb-4e5a-b627-f612a5aa7bd8","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":236,"projectId":10026,"form":{"name":"Create a bug","descriptionHtml":"","callToAction":"Create a bug","intro":"<p>Tell us the problems you're experiencing.</p>","instructions":"","icon":10562,"iconUrl":"https://medireport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10057","fieldConfigId":"10171","label":"Application","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10174","label":"CardioReport XP","selected":false,"children":[]},{"value":"10209","label":"CardioReport 360","selected":false,"children":[]},{"value":"10208","label":"Tracer 360","selected":false,"children":[]},{"value":"10272","label":"Autre","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please describe what problem is this? When did it occur? What are the symptoms and consequences? Impacted environment? (production, test, etc.)? What actions have you already taken to resolve the problem? (restart, configuration, etc.) Is this a problem that has occurred? If so, have you already reported it to support?","descriptionHtml":"<p>Please describe what problem is this? When did it occur? What are the symptoms and consequences? Impacted environment? (production, test, etc.)? What actions have you already taken to resolve the problem? (restart, configuration, etc.) Is this a problem that has occurred? If so, have you already reported it to support?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/21/create/236","requestValidateBaseUrl":"/servicedesk/customer/portal/21/validate/236","calendarParams":{"firstDay":0,"date":"2025-04-04T05:28:20+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a81a9949-3fc2-32da-a2dc-879b00de55b5","appLinkName":"","appLinkUrl":"","spaceKey":"MR360","spaceName":"MediReport 360","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MR360","serviceDeskId":21,"kbLinkDomainURLs":["https://medireport.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NTY5NDI3MS02NGJiLTRlNWEtYjYyNy1mNjEyYTVhYTdiZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3Mzg1MDAsIm5iZiI6MTc0MzczNzMwMH0.cucGcagN4sKvvb_W4TUqUXyRrfsX--wlHaA6bWUJ1l4","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"85694271-64bb-4e5a-b627-f612a5aa7bd8","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}